Returns & Exchanges
We want you to be completely satisfied with your spices, which is why we offer a 30-day hassle-free return policy on all unused hardware and unopened spice jars. If your order isn't adding the right flavor to your kitchen, we are here to help make it right.
Initiate Your Request
Log into your account or use our guest portal with your order number and email address to start the return process.
Print Your Label
Once approved, we will email you a prepaid shipping label to print and attach to your original packaging.
Drop Off Package
Securely pack the items and drop them off at any authorized carrier location within 7 business days of receiving your label.
Receive Your Refund
After our warehouse inspects the returned items, we will issue a full refund to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing